They wanted the money but they did not want to do the BASIC things NEEDED for a person to feel comfortable making a purchase. That was his priority rather than just answering the question about the warranty and sending the video. Several times the sales person wanted me to give a deposit and fill out a credit application. There was no rush at all despite my request to “please just let me know if they could do the deal or not so that I could fly out there right away.” Most the time it would happen the next day. On several occasions the sales person said he’d “call me right back” then I would wait hours. I’m taking care of him and trying to run a business. I’m a single parent and my dad is in hospice. At the time they only had a “coming soon” picture on the site and no warranty information.įrom the start, I let them know that I only had the weekend to get this done. I said I was prepared to fly out as soon as they got me the basic info (the warranty information and either a full video or photos). I was extremely interested in the vehicle listed and made a reasonable offer (that was accepted after a couple days of waiting). Meet the Love Your Car Guarantee from CarMax! You can take your time with a 24-hour test drive and a 30-day money back guarantee (up to 1500 miles) to. Located in Oxnard, CA / 2,317 miles away from Midlothian, VA Word to wise there might be a million of you out there that love this company yet my experience was extremely stressful which they know yet, were sorry….that’s it. There is so much more to the story and I could write a book including the bank who financed not getting paperwork. I got back and information was loaded and credit score changed again and I tried walking out then miraculously it went down. Then they needed my pay stub and I don’t keep that stuff on me so I had to drive an hour to get it and received calls while on the road to hurry up because the banks close.

I tried walking out and it miraculously came down.

I was in a situation where I needed a vehicle and the vehicle we found fit the bill YET the sales people and office people had no idea what they were doing. My experience at with enterprise car sales was less that favorable. Transfer of vehicle from another location to your neighborhood Enterprise Car Sales may require payment of a non-refundable transfer fee to begin the.

Located in Plano, TX / 1,120 miles away from Midlothian, VA

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