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A proof-of-concept service, called Agent-Based Mobile Content Brokerage, is presented and elaborated with the aim to demonstrate a shift towards consumer-managed relationships, a novel provisioning paradigm within the telecom industry.ĭiffusion of Telecommunications Services in a Complex Socio-Economic Context This paper introduces an idea of group-oriented services, a special type of personalized telecom services, as a possible solution for all three of these challenges. Today, telecom operators face a threefold challenge: a social challenge dealing with the evolution of the consumer lifestyle, a technological challenge dealing with ever changing ICT trends and a business challenge dealing with the need for innovative business models. Vrdoljak, Luka Bojic, Iva Podobnik, Vedran Jezic, Gordan Kusek, Mario Group-Oriented Services: A Shift towards Consumer-Managed Relationships in the Telecom Industry In order to show and document the requirements, we. To do so, we have conducted two workshops with experts from a Telecom provider and experts from multi-disciplinary areas. In this paper, we highlight the important requirements for a usable and context-aware fraud risk modelling approach for Telecom services. Fraud risk modelling is a fraud prevention approach aims at identifying the potential fraud risks, estimating the damage and setting up preventive mechanisms before the fraud risks lead to actual losses. be investigated in order to further reduce fraud risks and improve the revenue of Telecom providers. However, fraud prevention approaches should also. Currently, they are mainly focusing on fraud detection approaches to reduce the impact of fraud risks against their services. Telecom providers are losing tremendous amounts of money due to fraud risks posed to Telecom services and products.

Yesuf, Ahmed Wolos, Lars Peter Rannenberg, Kai Fraud Risk Modelling: Requirements Elicitation in the Case of Telecom Services

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